Delivery & Shipping

We offer free delivery for orders above $25. For orders below this, the delivery cost is $4.99.

Our standard shipping can take 2-10 business days depending upon the availability of the item(s).

How we use your data

If additional delivery time is required, our customer support team will get in touch with you in case of any delays. Orders placed on weekends or on public holidays will be shipped on the next business day.


You will receive an email with shipping information within 24-48hrs of order placement.

FAQ

Do I need an account to place an order?

To proceed your way to the order check out, you will need to create an account. With having a Pantrei account created, you will have many benefits throughout your scroll at the website.

So, you will be prompted to register yourself at Pantrei which is very easy, and you won’t have to repeatedly type in your details each time either.

How do I create an account?

Your Pantrei account can simply be created by visiting the Sign Up page and adding the relevant account details. Your preferences can be managed as you please. 

With having a Pantrei account created, you will be able to proceed your way to the order check out and can avail multiple benefits throughout your scroll at the website.

How do I login to my account?

Your Pantrei account can simply be accessed by visiting the Sign In page and adding the relevant account details.

How do I reset my password?

Your Pantrei account password can simply be reset by visiting the Forgot Password page and adding the relevant account details. 

You will promptly receive an email with a password link.

Can’t find the answer you’re looking for?

We’re here 7 days a week to help you. We’ll get back to you as soon as we can.

Free Shipping & Returns

Free standard shipping on all orders + Free returns subject to terms

ZIP Pay

Split your purchase in 4 interest-free installments!

Money-Back Guarantee

If you received a damaged product, you can send it back for a full refund.